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Your 111tka account wallet connects directly to bKash, Upay, and Bank Transfer — the same payment rails you already use. Open the banking section after you log in to see the deposit and withdrawal options available for your region.
Adding money to your 111tka balance starts from the banking tab inside your account. We support bKash, Upay, and Bank Transfer as deposit routes for Bangladesh. Each method shows its own input fields once you select it — follow the amount and reference details shown on that screen exactly. Your balance updates after the transaction processes through the payment network. If the balance does not reflect within the window shown on the deposit screen, the transaction history tab is the first place to check before contacting support. We do not invent processing windows here — the screen you see after selecting your method will show what applies to your transaction.
Go to your account and select the banking or deposit tab. The available deposit methods for your region will appear there.
Select bKash, Upay, or Bank Transfer from the list. Each option opens its own set of fields and reference details.
Fill in the amount as shown, copy any reference number displayed, and confirm the transaction on your chosen wallet or bank channel.
Your account balance reflects the deposit once the payment network confirms it. Use the transaction history tab to monitor the status.
Withdrawals from your 111tka account follow a similar path to deposits — open the banking tab, select the withdrawal option, and choose the payout method that matches the wallet or bank account you want to receive funds on. We route withdrawals through bKash, Upay, and Bank Transfer. The withdrawal screen will show the fields you need to complete: the destination wallet number or account details, the amount, and any verification step your account requires at that point.
From your logged-in account, navigate to the banking section and select withdraw. Your available payout methods will be listed there.
Choose bKash, Upay, or Bank Transfer. Enter the wallet number or account details that match your registered payment method.
Input the withdrawal amount within the limits shown on screen. Complete any identity or wallet-ownership step your account displays before submitting.
After submission, the transaction appears in your account history with a status label. Keep your wallet or bank notification on to confirm receipt.
Your 111tka account may prompt a verification step when you first withdraw or when your account activity reaches a certain level. The fields and documents we ask for are shown directly inside the account area — we only collect what is required at that stage. Follow the instructions on the verification screen rather than any third-party description of what the process involves, because the fields can differ based on your account status and the payment method you use. If a verification step is pending, the account dashboard will show it as an action item.
Your account dashboard shows any pending checks as a visible action item. Address these before submitting a withdrawal to avoid delays in processing.
The verification screen lists exactly which details or documents are needed for your account at that point. Only submit what the screen requests.
For bKash or Upay withdrawals, the account may ask you to confirm the mobile number linked to your wallet matches the one on your account.
If a verification field is unclear, use the live chat route available inside your account. The support team can clarify what is required without redirecting you elsewhere.
Your deposit and withdrawal options inside 111tka are built around the payment channels Bangladesh uses every day. bKash and Upay cover mobile wallet transfers directly from your phone, while Bank Transfer handles direct account-to-account movement for larger transactions. Each method has its own set of fields and reference steps shown on the banking screen after you select it. Availability may depend on your account status and eligible region — check the banking tab in your logged-in account for the current options shown to you. We do not add payment methods that are not confirmed for your region.
Send deposits or receive withdrawals through your bKash mobile wallet. Enter the reference number shown on the 111tka deposit screen into your bKash transaction.
Upay transfers connect your mobile wallet directly to your 111tka account balance. Follow the amount and reference fields shown after selecting Upay.
Use a direct bank-to-bank transfer for deposits or withdrawals. The banking tab shows the account details and reference code to include with your transfer.
Every deposit or withdrawal on 111tka creates a record in your account transaction history. When your wallet or bank shows a completed payment but your account balance has not updated, the reference number is the fastest way to match the two. Use the reference code shown on the 111tka deposit screen as the identifier — it appears in both the wallet transaction detail and the account history entry once the payment clears. Keep a screenshot of the wallet confirmation until the account balance reflects the same amount.
Every transaction on 111tka carries a unique reference code. Copy it at the time of deposit or withdrawal and keep it until the account balance confirms the same amount.
Your account history marks each transaction with a status: pending, confirmed, or under review. A pending label means the payment network has not yet confirmed receipt on our end.
The transaction history inside your account lists every deposit and withdrawal with a timestamp and status. This is the first place to check before raising a support query.
Save your wallet or bank confirmation screenshot alongside the 111tka reference number. These two pieces together let support locate and resolve a transaction without delay.
Keeping your account and transactions secure comes down to a few habits that are easy to build into your normal session. Always access 111tka through the domain 111tka and check that the address matches before entering your login details. We will never ask for your wallet PIN or full bank password through live chat or email — if a message requests those details, treat it as a phishing attempt and report it to our support line immediately.
Always open your account through 111tka. Verify the address in your browser before logging in. Phishing pages mimic the look of real sites — the domain is the reliable check.
Account verification steps are handled inside the 111tka account area only. We do not collect identity details through external links, social channels, or third-party pages.
If a withdrawal asks you to confirm your bKash or Upay number, complete that step inside your account dashboard. Never share wallet PINs or OTPs with any third party, including support staff.
For any transaction concern — a delayed deposit, an unexpected charge, or a suspicious message — use the live chat or support line shown inside your 111tka account. Keep your reference number ready.
If something in the banking flow is unclear, the answers below cover the questions we hear most often. For anything not covered here, the live chat route inside your account is the fastest path to a real answer.
Your 111tka account supports bKash, Upay, and Bank Transfer for deposits. Open the banking tab after logging in to see which options are active for your account and region.
Your account transaction history shows the status of every deposit. A confirmed status means the balance has updated. If it shows pending, the payment network is still processing your transaction.
Select your payout method in the banking tab, enter the destination wallet number or bank details, and complete any verification step shown on screen. Only methods registered to your account are accepted.
A review status usually means a wallet ownership check or an account verification step is pending. Open your account dashboard — any required action will appear there as a prompt for you to complete.
Check your account history for the current status and note the reference number. If the status has not changed after the window shown on the deposit screen, contact support through the live chat inside your account.
Yes. Using the same bKash or Upay number for both directions keeps your wallet ownership verification straightforward and avoids mismatched-detail delays on withdrawal requests.