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POLICY AND TERMS

111tka Legal: What Governs Your Account

These terms set out how 111tka operates your account, what we expect from you, and what rights you hold when using this platform from a supported region in Bangladesh. Access and use depend on your local law and eligible regions — read through so you know where you stand before your first session.

  • Account-Bound Terms
  • Bangladesh Eligibility Rules
  • bKash, Upay, Bank Transfer Scope
  • User Rights Included
LEGAL POLICY POSTURE

How These Terms Apply to Your Account

111tka operates under terms that bind both the platform and the account holder from the moment registration is completed. The terms govern every interaction — from the first deposit via bKash or Upay through to how your account records are stored and accessed. Because eligibility depends on local law and the region from which you connect, we do not extend coverage to sessions originating from jurisdictions where online gaming activity is restricted. If you're accessing from Bangladesh using Bank Transfer or a supported mobile wallet, the terms applicable to that transaction type are shown at the point of payment in your account wallet panel. We update these terms when our operational or legal obligations change; the version in effect is the one published on this page at the time of your session. Continued use of your account after a published update means you accept the revised terms. If any section conflicts with your local law as it applies to you personally, that section is read as narrowly as the law requires — the rest of the terms remain in force. For a copy of the version you accepted at registration, contact our support team through the routes shown below.

  • bKash

  • Upay

  • Bank Transfer

  • Eligible Regions

  • Account Wallet

POLICY COVERAGE SCOPE

What Falls Inside and Outside These Terms

Not everything connected to your session falls under the same policy layer. Here is how the scope breaks down across the four main areas that affect your account.

  • Account Access

    Login credentials, session authentication, and account-level actions you take — creating, updating, or closing your account — are fully within scope. These are governed directly by 111tka's published terms and enforced through your account settings.

  • Transactions

    Deposits and withdrawals processed through bKash, Upay, or Bank Transfer are covered by these terms at the platform level. The payment provider's own terms also apply to the transfer itself — both sets of terms govern your transaction simultaneously.

  • Site Content

    Game content, lobby display, odds presentation, and promotional notices published on this site fall within our policy scope. Availability of specific titles or categories depends on your eligible region and may differ from what another account holder sees.

  • Third-Party Services

    External links, third-party wallet apps, and studio or game-provider platforms you navigate away from this site are outside 111tka's policy scope. We do not control those services and cannot be responsible for their terms or data practices.

YOUR ACCOUNT RIGHTS

Practical Actions Available to You Under This Policy

Your account gives you concrete rights you can act on at any time — not just on paper. You can review your full transaction history, including every bKash, Upay, and Bank Transfer record, directly from the wallet section of your signed-in account. If a detail in your account profile is wrong — name spelling, contact number, or registered payment method — you can raise a correction request through live chat and our team will walk you through the verification steps shown there. If you believe your account data has been handled incorrectly, or you want to know what records we hold against your account, you can submit a written query using the contact paths listed in the support section below. We aim to respond to data and rights queries within the window published in our support documentation. Where your local law grants you additional rights over personal data, those rights apply in full and are not limited by anything in these terms.

  • Review Your Records

    Your transaction history, session logs, and account changes are accessible from the account panel once you're signed in. Check the wallet tab for a full list of payment records tied to your profile.

  • Correct Account Details

    Raise a correction through live chat with your account open. The support team will confirm which fields can be updated and what identity verification is required before any change is applied.

  • Ask a Policy Question

    Any question about how these terms apply to your account can be sent to our support team via the contact routes below. Keep your account ID handy — it speeds up the response considerably.

  • Request a Policy Copy

    A timestamped copy of the terms you accepted at registration is available on request. Contact us through live chat or the email route listed in the support section and we'll send it to your registered address.

POLICY CONTACT ROUTES

How to Reach Us About These Terms

If something in this policy raises a question or you need to act on a right, use one of these routes. All three connect to the same support team that handles account and policy queries for Bangladesh.

  • Live Chat

    Open the chat icon from any page while signed in. Give your account ID and describe the policy point you're asking about — the team can pull your record and respond in the same session.

  • Email Support

    Send your query to the support email address shown in your account's help section. Include your registered contact number and the specific policy section your question relates to for a faster response.

  • Account Help Page

    The help section inside your signed-in account lists current contact options, published response windows, and links to the full policy document. Check there first if you're unsure which route suits your query.

DATA AND ACCOUNT SECURITY

How We Handle Your Data and Account Records

Your account security and the handling of your data are governed by the same terms that cover your session activity. Here is how the key areas work in practice.

  • Data Handling

    Account data — name, contact details, payment method records — is held only for as long as your account remains active and for any retention period required by the regulations applicable to our operations. We do not share your data with third parties outside what is necessary to process a transaction through bKash, Upay, or Bank Transfer.

  • Cookies and Session Data

    We use cookies to keep your session active across pages and to remember display preferences on your device. You can manage cookie settings through your browser at any time. Turning off session cookies will require you to log in again each time you return to the site.

  • Account Security

    Your account password and login credentials are your responsibility to keep secure. If you believe your account has been accessed without your permission, use live chat immediately to flag it — the support team can place a hold on the account while the issue is reviewed.

  • Requesting Changes

    To update the personal data held on your account or to request removal of records where your local law permits it, submit the request through live chat or email with your account ID. We will confirm what action is possible within the response window shown in the help section.

POLICY FAQ

Common Questions About These Legal Terms

These are the questions we hear most often about the 111tka legal terms and what they mean for your account.

Do these terms apply to me if I'm accessing from Bangladesh?

Access and eligibility depend on your local law and the region you're connecting from. If online gaming is permitted in your eligible region, these terms apply to your account in full. We recommend checking your local regulations before registering or making a deposit.

What happens to my bKash deposit if there's a dispute?

A disputed transaction is handled under two sets of terms simultaneously — ours and bKash's. Start by raising the dispute through live chat with your transaction reference and the amount in question. We'll coordinate with the relevant payment channel to trace the record and update you on the outcome.

Can I get a copy of the terms I agreed to when I registered?

Yes. Contact the support team through live chat or email with your account ID and the approximate date you registered. We'll send a timestamped copy of the terms that were in effect at that point to your registered contact details.

How do I know when the terms have been updated?

We publish the updated version on this page and, where required, notify you through your registered contact. The date of the most recent update is shown at the top of the policy document. Continuing to use your account after that date means you accept the revised version.

What personal data does 111tka hold on my account?

We hold the details you provided at registration — name, contact number, and payment method records for bKash, Upay, or Bank Transfer. Session activity and transaction logs are also retained for the period required under applicable regulations. You can request a summary through the email route in the support section.

Who do I contact if I think my rights under this policy haven't been respected?

Start with a written query to our support team via the email address shown in your account's help section. Include your account ID and the specific right you believe applies. If the issue isn't resolved through support, you may have additional remedies under your local law depending on your eligible region.